Am I covered Australia wide?

• Yes, you are covered anywhere in the Commonwealth of Australia

What pest control business activities can i be covered for?

• General pest & weed control
• Termite inspection and control
• Pre-purchase pest control
• Fumigation
• Agricultural pest & weed control

What type of cover is available for my business?

• Public Liability
• Professional Indemnity

Do I have to use specific reports?

• You can use reports provided from a third party or your own. Please note that the reports must meet the Australian Standards.

Who is the securty for the insurance policy?

• Security is provided by certain underwriters at Llyod's of London

What excess is applicable to the policy for claims made?

• Public Liability excess is $1,000 each and every claim
• Professional Indemnity excess is $2,500 each and every claim

How do I apply?

• Step 1 - Complete the application form and return by email or fax
• Step 2 - A quote will be forwarded usually within 24 hours
• Step 3 - Should you choose to accept the quote respond to the email confirming the start date
• Step 4 - A confirmation email, tax invoice, cover summary and policy wording will be forwarded

What payment methods are there?

• Visa or Mastercard (1.65% surcharge applies)
• EFT (details are provided on invoice)
• Bank cheque
• Pay by the month

How do I make a claim?

• All claims and circumstances that may lead to claims must be reported to Wallace Risk Solutions at the time the insured (you) first becomes aware. Please ensure you report any potential claims regardless of whether a formal demand has been issued. Claims can be reported by calling our office on (03) 9279 3992 or emailing details to info@wallacerisksolutions.com.au

Can my policy be shorter than a year?

• No, the policy is for a 12 month period only.

Do I get a refund if I cancel my policy?

• Yes you will recieve a prorate refund on your premium. The policy comission/fee however is non refundable

Retro Active Date, how far can you go back?

• Our underwriters at Llyod's of London can only go back to 01/01/2010.

Do you offer Professional Indemnity as a stand alone product?

• We only offer Professional Indemnity as part of the Public Liability policy. You can take out Public Liability only however

I do termite inspections, can I also cover building inspections?

• The pest control policy does not extend to cover building inspection (except pest inspections). We do have a tailored policy for building inspectors available. For Building Inspection Insurance click here.